Why can’t my Student Move On?

1. If an auto-scored assessment’s completion is set to passing score and the student does not earn the set passing score, they cannot advance. The teacher can click Override Complete or Allow Retry in the gradebook for the student to move on or redo the assessment.
2. If an assessment contains teacher-graded questions and its completion is set to passing score, the assessment must be graded by the teacher. If the student does not earn the set passing score, they cannot move on. The teacher can click Override Complete or Allow Retry in the gradebook for the student to move on or redo the assessment.
3. If the assessment’s completion is set to Any Score and it contains teacher-graded questions, the assessment needs to be graded by the teacher in order to receive a score for the student to move on. The teacher can still click Override Complete or Allow Retry in the gradebook for the student to move on or redo the assessment.

1. If an assignment is set to Submission, the student should type in the DropBox/comment box and/or attach a file(s) then click the submit button to move on. 
2. If the assignment is set to Passing Score. The student should type in the DropBox/comment box and/or attach a file(s) then click the submit button. The student can move on after the assignment is graded by the teacher and earns a passing score. The teacher can click Override Complete or Allow Retry in the gradebook for the student to move on or redo the assignment.
3. If the assignment is gated and set to Any score. The student should type in the DropBox/comment box and/or attach a file(s) then click the submit button. The student can move on after the assignment is graded by the teacher and earns any score. The teacher can click Override Complete or Allow Retry in the gradebook for the student to move on or redo the assignment.
4. If a gradable assignment was set to Submission yet no Dropbox is provided the student cannot move on until the submission option is changed from None to any other option or the teacher enters a grade in the gradebook.

1. If the non-graded assignment is gated and completion is set to minutes, the student will be required to be in the assignment for the allotted time in order to move on. If the time is set to 0 minutes, students should be able to click and move on. If the assignment is set to 1 minute, the student needs to be in the assignment for at least 30 seconds to move on. The system rounds up and 0.5 minutes will count as a minute. If the assignment is set to 2 minutes, 1.5 minutes will round up.
2. If the non-graded assignment is gated (gates can be turned on in a lesson(s) or as a course setting) and completion is set to Mark as Complete, the student will be able to scroll to the bottom of the assignment and click the Mark as Complete button on the bottom-left to move on.

1. If the student was idle and was logged off/timed out they would not be able to move on.
2. If there was a loss of internet connection the student may not be able to move on.
3. If a course was gated by a bulk spreadsheet upload it is possible that a folder was gated (TRUE) by accident and students are not able to "complete" folders. Our staff can check and correct this for you.
4. If a question was added to a Bright Thinker lesson and the lesson’s HTML frame was not also updated, the student might receive a message to answer a question that they cannot see. For example, if the HTML question frame allows 7 questions to be seen and an 8th question was added, the student could not view the 8th question to complete the assessment. If the 8th question is deleted or the question frame is updated, the student will be able to successfully complete a new attempt. The setting to Answer All Questions can also be temporarily turned off to allow the student to advance.